jilibit Privacy Policy

jilibit is an online entertainment platform serving players based in the Philippines, offering sports betting, casino-style slot games, bingo, and local PHP payment options through a mobile-first interface. When you register, deposit, play, or withdraw on jilibit, we act as the data controller responsible for the personal information you provide. This Privacy Policy applies to all users of the jilibit platform, regardless of whether you access it through a mobile browser or desktop device. We are committed to handling your personal data with transparency, care, and full respect for your rights as a player in the Philippines. If you have any questions about how your data is managed, you may contact our support team using the details provided at the bottom of this page. This policy is written in plain language so that every Filipino player can understand exactly what happens to their information when they use our platform.

When you create a jilibit account, we collect the personal details you provide during registration, including your full name, date of birth, email address, mobile number, and your preferred payment method details such as your GCash or Maya account number or Philippine bank account information. During your use of the platform, we also collect activity data such as login timestamps, game history, bet records, deposit and withdrawal transactions, and device information including your IP address and browser type. We collect this information because it is necessary to operate your account, process your transactions securely, verify your identity in line with our legal obligations, and provide you with a personalised and localised experience on the platform. We do not collect more data than is reasonably necessary for these purposes, and we do not ask for sensitive personal information such as government ID numbers unless it is specifically required for identity verification. All data collected through the platform is stored on secure servers, and access is restricted to authorised personnel and service providers who need it to deliver platform services. You are always in control of the information you share with us, and you may request a copy of the data we hold about you at any time.

jilibit uses the personal data we collect strictly for the purposes of operating the platform and delivering a safe, fair, and enjoyable experience to every player in the Philippines. Specifically, we use your data to create and manage your account, process deposits and withdrawals in Philippine pesos, verify your identity when required, detect and prevent fraud or abusive behaviour, and comply with applicable legal and regulatory obligations. We may also use your contact details to send you important account-related communications such as transaction confirmations, security alerts, and updates to our platform terms or policies. We do not use your personal data for unsolicited marketing communications, and we will never sell your data to third-party advertisers or data brokers. Where we rely on your consent to process data for a specific purpose, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal. All data processing activities carried out by jilibit are proportionate to the purpose for which the data was collected, and we regularly review our practices to ensure they remain appropriate and necessary.

jilibit does not sell, rent, or trade your personal data to any third party for commercial purposes. We may share your information with carefully selected service providers who assist us in operating the platform — for example, payment processors who handle your GCash, Maya, or bank transfer transactions, identity verification providers, and technology partners who support our platform infrastructure. All third-party service providers who receive your data are contractually required to handle it securely, use it only for the specific purpose for which it was shared, and comply with applicable data protection standards. In certain circumstances, we may be legally required to disclose your personal data to government authorities, regulatory bodies, or law enforcement agencies in the Philippines if we receive a valid legal request or if disclosure is necessary to protect the safety and security of our platform and its users. We will always aim to notify you of any such disclosure where we are legally permitted to do so. Outside of these limited circumstances, your personal data remains within the jilibit platform environment and is not shared with any external parties.

Protecting your personal data is a core responsibility that jilibit takes seriously. We implement industry-standard technical and organisational security measures to safeguard your information against unauthorised access, accidental loss, alteration, or disclosure. These measures include encrypted data transmission using secure protocols, restricted access controls that limit who within our organisation can view your personal data, regular security assessments of our platform infrastructure, and secure storage practices for all account and transaction records. While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security, and we encourage you to take steps to protect your own account by using a strong, unique password and keeping your login credentials confidential. If you suspect that your account has been accessed without your authorisation, please contact our support team immediately so we can take prompt action to secure your account. In the event of a data breach that is likely to affect your rights or interests, jilibit will notify you and the relevant authorities in accordance with applicable Philippine data protection law.

jilibit retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulatory obligations in the Philippines. Account information and transaction records are typically retained for the duration of your account's active status and for a defined period after account closure, in order to comply with financial record-keeping requirements and to resolve any disputes that may arise after your account is closed. Data that is no longer required for any legitimate purpose is securely deleted or anonymised in accordance with our internal data retention schedule. If you request the deletion of your account and associated data, we will process your request promptly, subject to any legal obligations that require us to retain certain records for a specified period. You may contact our support team to enquire about the specific retention periods that apply to your personal data or to submit a deletion request. We review our data retention practices regularly to ensure that we are not holding personal information for longer than is necessary or proportionate.

As a player based in the Philippines, you have a number of rights in relation to the personal data that jilibit holds about you, in accordance with the Data Privacy Act of 2012 and its implementing rules and regulations. You have the right to be informed about how your data is collected and used, the right to access a copy of the personal data we hold about you, and the right to request corrections if any of that data is inaccurate or incomplete. You also have the right to request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any overriding legal obligations. Where we process your data based on your consent, you have the right to withdraw that consent at any time. If you believe that your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please contact our support team using the details provided on this platform, and we will respond to your request within a reasonable timeframe.